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Hi, I'm Muhammad Hafizuddin Bin Mohamad Fauzai, an IT Technical Support from Sungai Petani Kedah.
Hi, I'm Muhammad Hafizuddin Bin Mohamad Fauzai, an IT Technical Support from Sungai Petani Kedah.
Location & Base
Location & Base
Sungai Petani, Kedah
Current Experience
Current Experience
IT Technical Support Specialist
Core Specialization
Core Specialization
Virtualization (Proxmox / Unraid) & Hardware / Software Troubleshooting and Repair
MUHAMMAD HAFIZUDDIN BIN MOHAMAD FAUZAI NEW UPDATED.pdfProfessional Resume & Summary
Professional Resume & Summary
Experience IT Technical Support Specialist with a proven track record in hardware diagnostics and server virtualization (Proxmox, Unraid, Docker). Currently expanding technical qualifications through a Diploma in Information Technology at UNITAR International University.
Skills Showcase
Server Power Load & Telemetry Monitoring
Server Power Load & Telemetry Monitoring
Real-time infrastructure telemetry dashboard created using Grafana, InfluxDB, and NUT (Network UPS Tools) on Unraid. Tracks live server power draw (W), battery runtime, energy consumption (kWh), and estimated utility costs (RM). Demonstrates practical expertise in system telemetry, proactive infrastructure monitoring, and power efficiency management.
Containerized Application & Service Deployment
Containerized Application & Service Deployment
Deployment and management of multi-container Docker application stacks on Unraid. Demonstrates practical skills in service isolation, volume mapping, network port configuration, and self hosted cloud services management.
Hardware Repair & Mechanical Servicing
Hardware Repair & Mechanical Servicing
Timelapse: Canon imageCLASS MF3010 Printer Disassembly & Paper Jam Extraction
Hands on demonstration of mechanical disassembly, component isolation, and internal path clearance on a Canon laser printer. Highlight practical skills in hardware maintenance, structural tear down, physical troubleshooting and bench repair techniques.
Work experience
Work experience
July 2019 - Present
Mytron Computer Sales & Services
IT Technical Support
August 2018 - June 2019
PC DEPOT (PKU Technology Sdn Bhd)
IT Technician
July 2017 - August 2018
Mytron Computer Sales & Services
Junior IT Technical Support
Education
Education
2025 - Present
Diploma in Information Technology, UNITAR International University
2016 - 2017
Certificate in Computer System and Support, Kolej Komuniti Bandar Darulaman, Jitra, Kedah
Contact Information
Contact Information
Muhammad Hafizuddin Bin Mohamad Fauzai
Sungai Petani, Kedah
Phone: 017-4821206
Email: fauzai5617@gmail.com
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